Nothing is guaranteed 100% unfortunately, you have to be very careful what you download, share etc. Also you have to always keep your system totally up to date, especially all the browsers you have installed, whether or not you use therm.
Try scanning with Stinger, AdwCleaner and then Malwarebytes Free from the last link below.
Note to keep the latter free of charge do NOT accept the free trial or activate the software, if asked.
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Of course not, strange I went to reply after moving the thread and noticed? Maybe Jive?
That is why I asked the OP..
I see now it was the OP, by mistake.
hello and thanks for reply. New to this kind of thing and now my pc is infected cant fix or run anything. STINGER wont work either says out of date and wont update. Blank screen. internet explorer keeps loading with BLANK PAGES....
Try Restarting in Safe Mode with Networking. Just before the (Windows Logo) appears, press f8 continuously until "Advanced Boot Options" appear. Or if that is not possible, you may need to Restore to a previous point in time, before this abnormal behavior commenced.
Of course if that is the case, you have to make certain you Check for updates to make sure you are current,to include McAfee also.
Sorry Ex_Brit....I thought the Op had replied back to me...Ooops. I step back.
What operating system and service pack is this and what version is Internet Explorer? As Catdaddy has said Malwarebytes Free for instance, can be downloaded, installed, updated and run in Safe Mode with Networking.