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Level 7

Spyware will not turn on. Can't run scan.

I am getting a message, "spware is turned off".  when i turn it on, it automaticaly turns itself back off.  I am not able to access anything with realtime scan setting to change anything.  there is a message that "buffer overflow off" and script checking off".  I am not able to run or access any scans.  I am set up for automatic updates.  I am using XP on a laptop that is about 7 years, using on McAfee Internet Security, also on my PC.

Would appreciate any help.

Thanks, J

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Level 18

Re: Spyware will not turn on. Can't run scan.

Can you take a screenshot of the message(s) and post it/them here? I'd like to see what the context is.

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