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Spora Ransomware

Help anybody!

My system rebooted itself yesterday and when it came back had this internet screen open;

Now, when I open words or excel files, it asked the following;

and the file open with this display;

Can Mcafee help me with this virus please.

Thank you

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8 Replies
catdaddy
Level 20

Re: Spora Ransomware

Do you have a active subscription with Auto-renewal settings turned on? Please see the McAfee (Pledge).

https://community.mcafee.com/message/432478#432478

Cliff
McAfee Volunteer

Re: Spora Ransomware

Many thanks.

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exbrit
Level 21

Re: Spora Ransomware

Spora Ransomware?   This is malware - action needs to be taken.  Shut the computer down.  Boot into Safe Mode.

Open up System Restore (Win key + R, type in rstrui.exe hit OK or Enter) see if you can wind back the clock to a previous time by using a restore point before this all happened.

If successful turn off System Protection to delete stored restore points and hopefully that will be that, turn it back on if all is OK..

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exbrit
Level 21

Re: Spora Ransomware

Sorry, I amended my post several times, please re-read it.

This also might be of help now or in the future: 

exbrit
Level 21

Re: Spora Ransomware

​ - how is it going?

If that hasn't worked then I think, apart from paying the ransom which I do not recommend, the only solution would be to do a full format of the hard drive and reinstall the system.

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catdaddy
Level 20

Re: Spora Ransomware

Please also read the following article(s);Spora Ransomware - how to remove?

                                                    and

How to remove Spora Ransomware (Virus Removal Guide)

Cliff
McAfee Volunteer
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exbrit
Level 21

Re: Spora Ransomware

Of course, what neither of those tells you:  You'll still have lost your personal files because they remain encrypted despite removal of ransomware.

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catdaddy
Level 20

Re: Spora Ransomware

True...yet informative

Cliff
McAfee Volunteer
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