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threedmann
Level 7

Something is sending emails to people in my contact list

I'm new here so please bear with me. but something is sending emails from my email account,also I"m finding emails being drafted from my account that I never drafted, Mcafee hasn"t detected anything I've ran 2 complete scans also I have Malwarebytes it found nothing also, same with spyware blaster and Mcafee stinger, don"t know anything else to try,I removed all names in my contact list so people wouldn"t get these emails anymore

I need help please

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2 Replies
k3tg
Level 14

Re: Something is sending emails to people in my contact list

You might want to try to run the Virus Scan and the other applications in "Safe Mode with Networking" which is reached by tapping F8 repeatedlywhile booting up - giving yo safe mode with Internet access as per this document http://community.mcafee.com/docs/DOC-1294

If that does not help and while you are still in safemode go to http://www.malwarebytes.org/mbam.php and download, install update and reboot when asked. It works in this mode.

Just wonder if you are positive these emails are actually coming from your computer becasue they can also happen if someone else has a problem and they have your email address in their address book.

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exbrit
Level 21

Re: Something is sending emails to people in my contact list

It could be that someone you know who has your email in their address book is infected as there are certain bugs that mimic people when they generate emails.   Was anything actually showing in your sent mail or out box?

Aside from the scans in 'Safe Mode with Networking" suggested by Tom/k3tg which is an excellent idea, you might want to post a Hijackthis log on one of the following forums for expert advice:

DOWNLOAD HIJACKTHIS

Do not post Hijackthis logs here, we can't help you with those !

Post the logs at one of these specialist Forums:

AUMHA

BLEEPINGCOMPUTER

MAJOR GEEKS

MALWAREBYTES

MALWARE REMOVAL

SPYWAREHAMMER

SPYWARE INFO

WHATTHETECH

Be sure to read all the sticky announcements/instructions at the top of each malware forum!

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