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gpinzino
Level 7

Recurring Artemis Infections

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About a month ago, 4-29-17, I ran a scan and McAfee came up with a PUP, I think, carrying the Artemis label. The infection was quarantined and I thought nothing of it at the time. About a week later, I ran another scan, and, to my surprise, Artemis was back. Again, the infection was quarantined. Another week goes by, another scan, another Artemis infection. This time, I made a point to note that the infection was called Artemis!828E9566D57A. I quarantined again, but shortly thereafter, while loading a web page, I noticed, it went to another URL and loaded a tiny page at the top-center of the browser window, indicating that the computer is infected. It clearly did not come from McAfee, but I did not note the URL.

I immediately ran another full scan and up popped another Artemis infection. This time it was 7024EC199C8A. It is pretty clear that McAfee is missing something here. What do I do now?

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catdaddy
Level 20

Re: Recurring Artemis Infections

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                     Generally when you get a Artemis! detection,it is detected as a Suspicious/Unknown file/process. In this particular instance,it seems you have inadvertently picked up some Malware/Browser Hi-jacker. To help you remove please run Malwarebytes AdwCleaner and Malwarebytes (Free) Antimalware.

                       You can obtain these programs from this link; 

Cliff
McAfee Volunteer
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gpinzino
Level 7

Re: Recurring Artemis Infections

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The infection has hit again. The URL is to an ad server at softwarefixed.com. And the popup says "Your version of Flash Player may be outdated." Closing the popup can be difficult since it is resistant to the usual browser functions that would close it.

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catdaddy
Level 20

Re: Recurring Artemis Infections

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                     Generally when you get a Artemis! detection,it is detected as a Suspicious/Unknown file/process. In this particular instance,it seems you have inadvertently picked up some Malware/Browser Hi-jacker. To help you remove please run Malwarebytes AdwCleaner and Malwarebytes (Free) Antimalware.

                       You can obtain these programs from this link; 

Cliff
McAfee Volunteer
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gpinzino
Level 7

Re: Recurring Artemis Infections

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I installed Malwarebytes and it found some 500+ suspicious items. It continues to show occasional blocked files, so I am waiting to see whether it has corrected the problem or is just controlling it. My free trial expires in a few days and that should tell the tale. I will report back then.

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catdaddy
Level 20

Re: Recurring Artemis Infections

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Are you running the Malwarebytes (Free) Version? For if you have the RTS module enabled it could cause conflicts with your McAfee software and corrupt the installation.

Also could you please check in your quarantined items and see if you still have a Artemis! detection?

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Recurring Artemis Infections

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To alternatively help resolve your Artemis! detection,if needed. Follow these instructions/Guidelines;

Cliff
McAfee Volunteer
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gpinzino
Level 7

Re: Recurring Artemis Infections

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Thanks for the tip. I have uninstalled Malwarebytes. Should I reinstall McAfee?

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catdaddy
Level 20

Re: Recurring Artemis Infections

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If it is not functioning properly, yes. You may still have to submit your Artemis! to the Labs if you still have it quarantined.

Cliff
McAfee Volunteer
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gpinzino
Level 7

Re: Recurring Artemis Infections

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McAfee appears to be OK. I ran another scan and got yet another Artemis PUP. Number 612AD7593A23. It's a different Artemis every time. It's like trying to hit a moving target. I will investigate the reporting process.

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catdaddy
Level 20

Re: Recurring Artemis Infections

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As soon as you get a (Analysis ID#) I can report it to the labs on your behalf and escalate your problem.

I am moving this to the Artemis! section, as it is more appropiate.

Cliff
McAfee Volunteer
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