cancel
Showing results for 
Search instead for 
Did you mean: 
deacon
Level 7
Report Inappropriate Content
Message 1 of 5

Question about ransomware

Jump to solution

Hello! I'm new here and I want to ask you 2 questions. My computer is infected with virus that changed all files extensions to .aesir and claim 1.5 BTC for decryption.

So:

1) Is there is a chance to decrypt my files for free?

2) A lot of sites in Google like  Link removed so others cannot try to access it  promote different tools and claims that it will help. It is possible that software that cost 50$ can recover my files?

Thank for your replies.

1 Solution

Accepted Solutions
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 5

Re: Question about ransomware

Jump to solution

It's probably too late now, but at the first sign of trouble such as this, you should do a hard power off to stop it dead in its tracks.  Then reboot into Safe Mode and try System Restore to an earlier time.   If successful then temporarily disable System Restore to delete the infected restore point.

Often questions are asked as to why antivirus software allows this to happen, it's because most of the time the infection is caused by a human action (or inaction in some cases), such as a mouse click and keyboard stroke, just one of those is usually all that's needed to activate the malicious download which then encrypts your files and demands a ransom.

Never pay it as that would be financing organized criminals.  All you can hope for is that what I just started with works.

Some of the older ransomware have decryption tools, have you any idea what the name of this one is?

Meanwhile read this for some further information and tools (long read but could help you): 

4 Replies
Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 2 of 5

Re: Question about ransomware

Jump to solution

To further address your concerns, could you kindly elaborate on exactly the infection in which you are referring to? Please be informed that I removed the link inserted, that was a (Download) that could be considered 'Suspicious'

In regards to being capable of recovering your files that have been encrypted, in the majority of cases\if not all I would say not.. Hopefully you have Backed up your files. Perhaps someone with more knowledge will pick up this thread,and add to the discussion.

All the very Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 5

Re: Question about ransomware

Jump to solution

It's probably too late now, but at the first sign of trouble such as this, you should do a hard power off to stop it dead in its tracks.  Then reboot into Safe Mode and try System Restore to an earlier time.   If successful then temporarily disable System Restore to delete the infected restore point.

Often questions are asked as to why antivirus software allows this to happen, it's because most of the time the infection is caused by a human action (or inaction in some cases), such as a mouse click and keyboard stroke, just one of those is usually all that's needed to activate the malicious download which then encrypts your files and demands a ransom.

Never pay it as that would be financing organized criminals.  All you can hope for is that what I just started with works.

Some of the older ransomware have decryption tools, have you any idea what the name of this one is?

Meanwhile read this for some further information and tools (long read but could help you): 

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 4 of 5

Re: Question about ransomware

Jump to solution

I forgot to mention that McAfee and other antivirus software do stop most of the original ransomware, but unfortunately these entities are morphing on an almost daily basis so it's difficult to cover them all, and absolutely new ones appear almost as frequently.

Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 5 of 5

Re: Question about ransomware

Jump to solution

I am inclined to agree;) Thank you for your input Mate.

Cliff
McAfee Volunteer

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community