cancel
Showing results for 
Search instead for 
Did you mean: 

Quarantine specifics

Jump to solution

I have been using an application for a while now. Recently I have been unable to use it as it gets quarantined every time I try to run it. (It doesn't get out of the quarantine on its own, I reinstall it).

JTI/Suspect.131076

artemis code - a61ea5615e96

How exactly is this application dangerous?

Thanks.

1 Solution

Accepted Solutions
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 4

Re: Quarantine specifics

Jump to solution

Artemis means it's suspect and has to be cleared by the Labs.   The detection goes to the labs automatically.  If you haven't seen any change in a week or so, then submit again as per that link.

3 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

Re: Quarantine specifics

Jump to solution

See

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 4

Re: Quarantine specifics

Jump to solution

Artemis means it's suspect and has to be cleared by the Labs.   The detection goes to the labs automatically.  If you haven't seen any change in a week or so, then submit again as per that link.

Highlighted
Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

Re: Quarantine specifics

Jump to solution

It has been over a month that you reported your issue. Normally we have these resolved in (Days)? Could you kindly confirm if your issues is (Solved). If not we can only assume it is.

Thank you

Cliff

Moderator

Consumer Products (Artemis!)

Cliff
McAfee Volunteer

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community