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zizoum
Level 7
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Message 1 of 6

Problem to remove sysdrv32.sys

Hello

I use McAfee virusScan entreprise 7.1.0
I can't remove the trojan sysdrv32.sys
evry time I performed a scan I remove it but when I restart my PC and scan again I find It:mad:
what must I do
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5 Replies
Reliable Contributor exbrit
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Message 2 of 6

RE: Problem to remove sysdrv32.sys

VirusScan Enterprise 7.1 is obsolete. You should be upgrading to 8.7i - but help for that is provided in the Corporate Section/Desktop & Server here: http://community.mcafee.com/forumdisplay.php?f=142

Try disabling System Restore, rebooting to Safe Mode and scanning there. To scan in Safe Mode go to My Computer, right-click the drive, or the folder where that is situated if known, and select "Scan".

If that doesn't work try the free versions of these two tools:

http://www.superantispyware.com/superantispywarefreevspro.html

http://www.malwarebytes.org/mbam.php

Let them clean anything they find, a reboot may be necessary.
zizoum
Level 7
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Message 3 of 6

RE: Problem to remove sysdrv32.sys

thank you for the help

I tryed the two tools wish you propose, the trojan was detected and eliminated by malwarebytes, but when I restart the system I analyse the trojan was detected again:(
Reliable Contributor exbrit
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Message 4 of 6

RE: Problem to remove sysdrv32.sys

Where is it detected? Can you give a path?
zizoum
Level 7
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Message 5 of 6

RE: Problem to remove sysdrv32.sys

the trojan is detected in:
C:\WINDOWS\system32\drivers

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Reliable Contributor exbrit
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Message 6 of 6

RE: Problem to remove sysdrv32.sys

I would advise you to download Hijackthis and post its log on one of the following forums (or if you have a favourite French HJT forum use that) and they will offer expert advice.


DOWNLOAD HIJACKTHIS

Do not post the log here, we can't help!

Post the logs at a specialist Forum:

AUMHA FORUM

BLEEPING COMPUTER FORUM

GEEKS TO GO FORUM

MAJOR GEEKS FORUM

MALWAREBYTES FORUM

MALWARE REMOVAL FORUM

SPYWAREHAMMER FORUM

SPYWARE INFO FORUM

WHAT THE TECH FORUM

Be sure to read all the sticky announcements/instructions at the top of each malware forum!