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sekar
Level 7

Problem caused by Anti Virus - Laptop Gone Mad

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Hi

None of the programs or application is running.

Could not connect to internet, it says, the application is infected and asking for the anti virus to download(purchase).

Went through couple of forums and downloaded & executed getsusp tool.

Could you please guide me what should i do now.

Sending this file from my friends laptop.

Kind Regards

Sekar

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vinoo
Level 13

Re: Problem caused by Anti Virus - Laptop Gone Mad

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Don't worry about the unknown files. These are harmless files that are not in the McAfee whitelist.

From the new logs, you're computer looks clean.

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Aldrin
Level 12

Re: Problem caused by Anti Virus - Laptop Gone Mad

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Just moving this over to our Security Awareness area for better visibility / attention

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sekar
Level 7

Re: Problem caused by Anti Virus - Laptop Gone Mad

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any one to help??

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vinoo
Level 13

Re: Problem caused by Anti Virus - Laptop Gone Mad

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Status MD5 Location File Name Attribute Company Description Product Version File Version File Size Creation Date Modification Date Type
UNKNOWNc177a998addd3b5604240581734281c0C:\Users\Krishnan\AppData\Local\TempKnh.exeA1.0.0.09.0.1.0193,53612/13/2010 22:0412/13/2010 22:04Process
UNKNOWN21b3c19c2ef25d18482c5948bb4841b6C:\Users\Krishnan\AppData\Local\TempKnn.exeA1.0.0.09.0.1.0194,56012/13/2010 22:0512/13/2010 22:05Process
ASSUMED_DIRTY448d892266791a6f51a34f07a0b795cf9C:\Users\Krishnan\AppData\Local\Temp\mjabvjplagwqkkoraffm.exeA262,65612/13/2010  22:0512/13/2010  22:04Process
UNKNOWN38ae1fedfcbe808bdca9b191e556eee7C:\Users\Krishnan\AppData\Roaming\Meozopquir.exeA90,62404/23/2010 16:1504/23/2010 16:15Run-Key

The above listed files are confirmed malicious. Please reboot into safe mode and delete them. Detection for these files will be added to the McAfee DATs.

Message was edited by: Vinoo Thomas on 18/12/10 1:43:32 PM IST
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sekar
Level 7

Re: Problem caused by Anti Virus - Laptop Gone Mad

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Hi Vinoo,

Have deleted the 4 file which you asked me to do.

Still couldn't open any web pages, so changed the proxy server setting in internet option and its now fine with web pages.

My Desktop side bar is still corrupted, not displaying properly.

Also tried running getsusp again and the result is attached in the this, Please let me know how to remove these.

Many Thanks & Kind Regards

Sekar

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vinoo
Level 13

Re: Problem caused by Anti Virus - Laptop Gone Mad

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Don't worry about the unknown files. These are harmless files that are not in the McAfee whitelist.

From the new logs, you're computer looks clean.

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sekar
Level 7

Re: Problem caused by Anti Virus - Laptop Gone Mad

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@ Vinoo

Thanq....

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