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RickSwedeCT
Level 7

Possible False Positive - artemis!75a1d17f8df0

I think I am getting a false positive that comes up as artemis!75a1d17f8df0.  It deletes my DivX Plus Player file - DivX Plus Player.exe  This computer uses Windows 7

DivX is certainly a trusted company and I have been using the player for a long time on 3 computers with no issues until today.  It was working fine last nite.

The only other thing that recently occurred on this computer was that I ran a Spyware Doctor scan on my computer and a trojan.generic came up that was associated with Java

C:\Users\RickLarson\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\2\3df3a642-38bd9132

I ran spyware Doctor on my other computer that uses Vista and the same Trojan.Generic came up and the divx player was not working.  I uninstalled it, reinstalled it and attempted to play a video and it gave me a message about ffdshow

The application "explorer.exe" has made an attmept to load ffdshow. This dialog is shown because this application is not listed in the ffdshow whitelist or blacklist. Your choice will be applied to both audio and video, if both are used. THEN IT HAS THE OPTIONS: Don't use ffdshow. (just this once) Don't use ffdshow (always) Use ffdsow. (just this once) Use ffdshow (always)

I clicked Always and now the divX player works on that computer, but on the computer with WIndows 7 it is not giving me that option.

How can I get it to stop deleting my DivX player?

Rick

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7 Replies
algonzo25
Level 7

Re: Possible False Positive - artemis!75a1d17f8df0

Same thing on my end.

Ran Stinger V 10.1.0.995 and it detected and deleted DivX Plus Player.exe with the same trojan Rick mentioned.

Running other scans after this one finished will update...

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ButchPink
Level 7

Re: Possible False Positive - artemis!75a1d17f8df0

I am having the same problem.  Perfectly good fully functional Divx install is now not working due to the exe file being quarantined.  Any suggestions for a fix would be greatly appreciated!

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nchattop
Level 12

Re: Possible False Positive - artemis!75a1d17f8df0

Hey All,

This issue has been fixed by McAfee with high priority, the Artemis False on file has been suppressed and no longer detects

Feel free to contact us further

Regards

Neha Chattopadhyay

McAfee SME

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RickSwedeCT
Level 7

Re: Possible False Positive - artemis!75a1d17f8df0

Thank You, it works now.

Rick

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ButchPink
Level 7

Re: Possible False Positive - artemis!75a1d17f8df0

Issue is resolved, thanks for quick response!

Butch Pink

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shazzabella
Level 7

Re: Possible False Positive - artemis!75a1d17f8df0

hi i've got an artemis showing up in my scan but i dont have divx. and my world of warcraft account has been locked twice because i have a trojan or keylogger. what can i do to get rid of it?

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nchattop
Level 12

Re: Possible False Positive - artemis!75a1d17f8df0

Hi

Please send us the sample in password-protected zipped file (password= 'infected') and email to virus_research@avertlabs.com, and let me know the SAC Id once generated. I will be then able to check the sample and provide you the resolution

Thanks & Regards

Neha Chattopadhyay

McAfee SME

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