cancel
Showing results for 
Search instead for 
Did you mean: 
sadie30
Level 7

Possible False Positive - Artemis! D42EFC10BB3D

pic.png

bbefore my game had an update itv was runnign perfectly then after the update it wont launch the game because the TRose.exe is blocked and said it has trojan which is not. please fix this one and put it on my trusted file thank you.

0 Kudos
12 Replies
Peacekeeper
Level 20

Re: Possible False Positive - Artemis! D42EFC10BB3D

If you think it is a false detection follow this. To submit you might have to disable real time scanning while you submit the file.

Read this and submit the file to Mcafee.

http://vil.nai.com/vil/submit-sample.aspx

When you get a reply reply to it with The following

Subject line must say somthing like

FALSE:  being detected by McAfee as (Insert name of detection)

 

you could also add NOAUTO to prevent an automatic reply

Post the analysis ID here If no fix in 5 days post back and I will ping a lab tech.

0 Kudos
sadie30
Level 7

Re: Possible False Positive - Artemis! D42EFC10BB3D

i got this reply instead;

7649233 - Possible False Positive - Artemis! D42EFC10BB3D

McAfee Labs - Beaverton                                                   

Current Scan Engine Version:5600.1067                                     

Current DAT Version:7144.0000                                             

Thank you for your submission.                                           


Analysis ID: 7649233


File Name            Findings                      Detection                    Type        Extra

--------------------|------------------------------|----------------------------|------------|-----

trose.exe          |inconclusive                  |                            |            |no


inconclusive [trose.exe]                                                 


  Automated analysis was not able to determine that this file is malware. This file is

being sent for further processing and the DAT files will potentially be updated if

detection of this sample is warranted.     

0 Kudos
Peacekeeper
Level 20

Re: Possible False Positive - Artemis! D42EFC10BB3D

So did you reply to the reply as I suggested?

0 Kudos
sadie30
Level 7

Re: Possible False Positive - Artemis! D42EFC10BB3D

yes and still waiting

0 Kudos
Peacekeeper
Level 20

Re: Possible False Positive - Artemis! D42EFC10BB3D

This reply will not be automatic if nothing in a few days (4) or so post back and I will chase the techs up.

0 Kudos
sadie30
Level 7

Re: Possible False Positive - Artemis! D42EFC10BB3D

still no reply day 5

0 Kudos
Peacekeeper
Level 20

Re: Possible False Positive - Artemis! D42EFC10BB3D

PM'd one of the lab techs to have a look

0 Kudos
sadie30
Level 7

Re: Possible False Positive - Artemis! D42EFC10BB3D

how?

0 Kudos
Peacekeeper
Level 20

Re: Possible False Positive - Artemis! D42EFC10BB3D

ER I said I contacted 1 of the lab techs I have contact with by private message to check your analysis id out and comment here.

0 Kudos