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slugsy
Level 7

'Possible False Positive - Artemis! 75CDECA40838

I have a problem with this being wrongly identified. It is a Kitchen design software called Kitchen draw 5.0 (www.kitchendraw.com)

I have been using the software for years without a problem, have re-subscribed to mcafee and now it wont work.

it is in KD_APP.EXE

I have tried the online help and this was completely useless, i have tried uploading the file to webimune but it is too large, i have submitted the file via security centre but this is painfully slow

I need a solution desperatly as i am losing work from this

I am using security center 10.5 with dat version 6061

PLEASE HELP ME SOMEBODY!!!!

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5 Replies
slugsy
Level 7

Re: 'Possible False Positive - Artemis! 75CDECA40838

Can anyone help with this, if i need to get more info please tell me how to get it and i will i really need this resolving asap.

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slugsy
Level 7

Re: 'Possible False Positive - Artemis! 75CDECA40838

More info i have found, if i restore this program from the quarantine list it just deletes it again automatically without giving me any option to trust it

ARTEMIS!75CDECA40838 trojan found and automatically removed no action required

Path: c:\kd

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vinoo
Level 13

Re: 'Possible False Positive - Artemis! 75CDECA40838

The file has been added to our whitelist. The Artemis detection should not occur anymore.

Best,
Vinoo Thomas
McAfee Labs

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slugsy
Level 7

Re: 'Possible False Positive - Artemis! 75CDECA40838

ok now have another one, same situation as above

artemis! 1F41BA9A4E7F

PATH: C:\KD\KD_APP.EXE

thanks

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vinoo
Level 13

Re: 'Possible False Positive - Artemis! 75CDECA40838

Fixed this as well. Give it ~30 mins for our whitelist cache to get populated and the detection will go away.

Thanks for reporting!

Best,

Vinoo

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