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balle2013
Level 7

Possible False Positive - Artemis!62DEB6A7AF6D

Hi

We are a software development company and Joyfax Server is one of our products. It's currently being reported as"Artemis!62DEB6A7AF6D"

VirusTotal scanning report at:

https://www.virustotal.com/en/file/d2403e46b59f2242893b1217e073677a1414b5c89b1595d021fb0ff53a9243c4/...

The software could be downloaded at:

http://www.joyfax.com/JoyfaxServerDEMO.exe

Would you please check and get this False Positive corrected?

Or let me know what we should do to get this fixed.

Thanks,

Nicole

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2 Replies
Regis
Level 12

Re: Possible False Positive - Artemis!62DEB6A7AF6D

In the likely event simply posting here doesn't create a tracked false positive sample submission,   see http://www.mcafee.com/us/mcafee-labs/resources/how-to-submit-sample.aspx  for the official methods.  BAsically zip encrypt the sample with pw infection and email

  • Email
    You may submit samples directly to McAfee Labs by attaching the file(s) in an email to virus_research@avertlabs.com. When submitting samples via email, you must archive them in a password-protected Zip file with the password “infected” (all lowercase). For instructions on how to create a Zip file and password protect it, see these articles:

Using WinZip

Using Windows File Compression

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Hayton
Level 18

Re: Possible False Positive - Artemis!62DEB6A7AF6D

Artemis detections have their own sub-section in Malware Discussion so I've moved this thread into that section.

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