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Buluna
Level 7

Possible False Positive Artemis!467C17878613

I am currently running Mcafee total protection 2010 on windows 7. I installed Phantasy Star Universe and the two files (PSU.EXE and PSUOFF.EXE) were detected as trojans (Artemis!467C17878613) and quarenteened. I noticed on the PSU discussion boards that several other users running Mcafee total protection also had this problem (with no solutions). I also see other members here have had similar issues with files being incorrectly labeled as trojans. Please advise.

Message was edited by: Buluna on 7/9/10 9:11:32 AM CDT
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2 Replies
nownitin
Level 12

Re: Possible False Positive Artemis!467C17878613

Hi

We are currently looking into this issue. I will send you further updates.

Thanks & Regards

Nitin Kumar

McAfee SME

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nownitin
Level 12

Re: Possible False Positive Artemis!467C17878613

Hi

McAfee Labs researchers have examined the file in question and no malware was found.

Solution -

As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution. Simply wait approximately 30 minutes and this false will no longer exist or trigger on your system. Depending on the network settings you have or the caching involved between your system and ours it may take slightly longer for this false alarm to be resolved.

Please send us a sample for analysis, in a password-protected ZIP file (password - infected).
You can find detailed instructions for how to do this at <http://vil.mcafeesecurity.com/vil/submit-sample.aspx>

Regards

Nitin Kumar

McAfee SME

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