Hello, after about 6 months with no false positive detection on the file MW4MERCS.EXE, yesterday Jan.1st 2011 McAfee again Quarantined it eventhough it has been WHITELISTED before.
Detection Name: Artemis!27585E2DA9AA(Trojan)
File: E:\Program Files\mektek.net\Mechwarrior Mercenaries - Mektek Mekpak\MW4MERCS.EXE
Message was edited by: IceNinja
File was zipped , passworded and e-mailed to McAfee :- firstname.lastname@example.org on 1/2/11 12:29:04 PM CST
Do I require some ID # etc?on 1/2/11 12:32:39 PM CST
Yes, I have been having the same problem over the last few days. My MW4Mercs game will start to run, then crash, then McAfee says it found this Artemis trojan and then the .exe is deleted.
What a mess.
I just installed McAfee the other day on this computer because my Norton was doing this false positive stuff at random times on this mercs program.
It doesn't do this on my other computer with McAfee, however it may just not have updated its definitions yet.
What is interesting is that the .exe file is one I copied from my other computer. One computer is happy with it, and the other is not. Both are running the same (latest) version of McAfee and have auto updating.
I need McAfee support on this.
Maybe the file was updated..
You can send the file to mcafee via the quarantine area send to mcafee tab. That worked for 1 poster 3 days ago. Mcafee picked up the detection was false and fixed it up within a day.
Other way is read my post here and email the file to mcafee.
Same problem here, unfortunately.
I have just sent the "MW4Mercs.exe" file, hope this will be solved soon.
Previously the sending failed because it was too large, hope it worked now.
Why is it not possible to tag files as harmelss?
It would be a very nice feature, or am I missing something?
Hi, I had zipped,passworded and sent the file the day I started this thread .It`s also been 2 weeks now and still no solution .
They had the wrong address in the document use email@example.com
Zip and password protect it (infected as password) and you should get a reply in less than an hour(auto 1) Reply to that reply if it says infected saying you want a manual check up and why.
Ok I updated my McAfee last night and ,so far it`s not detecting MW4Mercs.exe anymore.So it looks like the file was whitelisted.
Thanks for your time and help.