I believe that macbook was hacked(just a couple of days ago) and they(hackers/virus turned off all if my internet virus/spyware protection. I did change my password but McAfee cant scan my computer. It sends a pup up that says " Unknown error received from scanners" but it did upload the updates though. My computer's screen also stays up for the whole time (usually it gets dark after fee mimuts of inactivity). Can someone please help me solve this issue??
What product have you if a subscription and auto renewal active the pledge of Mcafee might be applicable.
I do not know Mac at all so best you discuss this with support
Moving to a better forum as webadvisor not the place
Please contact Support who have access to a special tool that will resolve this issue (Unknown error from Scanners). Post back the status after you contact Support
As I was advised earlier I did contact Support but because my McAfee Internet security was provided by my Internet Provider I was told to contact them with the issue. We'll see what they say.