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noel996
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Please help! Viruses won’t leave.

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So I had noticed these ads have poped up for a while. Not thinking too much of them. But now I really noticed they’ve been getting more aggressive. Every time I open chrome it changes my search engine to secure search so mcafee web advisor says it is blocked. So I change it back to google. Also when I search things these adventurefeed links pop on top and cookies and links were blocked. Pages would just open like crazy. I can’t even use internet explorer because of how bad it is. I scan my computer with mcafee and nothing is spotted. I’m really worried. Can someone give me advice on where to check?2788D795-5395-40B3-B949-B070ACB1DDE7.jpeg

 

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I tried uninstalling some suspicious apps and reinstalling chrome with no luck. 

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Reliable Contributor bodysoda
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Re: Please help! Viruses won’t leave.

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You need to uninstall the third party unwanted programs from you computer. Mcafee AV doesn't remediation browsers search engine at the moment. You need third party tools to remove the unwanted search engines. Try some suggestions on google and I found one which could help https://www.techsupportall.com/how-to-remove-secure-surf-com-homepage-removal-help/.

Please note: Make sure you know what you are doing to avoid data loss.
In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
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Reliable Contributor bodysoda
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Message 2 of 4

Re: Please help! Viruses won’t leave.

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You need to uninstall the third party unwanted programs from you computer. Mcafee AV doesn't remediation browsers search engine at the moment. You need third party tools to remove the unwanted search engines. Try some suggestions on google and I found one which could help https://www.techsupportall.com/how-to-remove-secure-surf-com-homepage-removal-help/.

Please note: Make sure you know what you are doing to avoid data loss.
In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
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noel996
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Re: Please help! Viruses won’t leave.

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So I’ve removed some suspicious programs and used Malwarefox to find some problems. I’ve erased them and so far so good with chrome with only this cookie showing up in picture. I’m afraid of opening internet explorer to trigger unwanted things. I really don’t want to start fresh because of some work files. What’s another precaution action would you recommend besides refresh windows

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Reliable Contributor bodysoda
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Re: Please help! Viruses won’t leave.

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Glad you could resolve the issues. In regards to cookies, you can clear it using the steps https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!