McAffee found 3 trojans and it destroyed them last week. Then the next day my yahoo account started to send BY ITSELF emails to everybody in my yahoo address book AFTER I installed the McAfee. The email is sent with no subject line and there is a link inside the body of the text. I believe that link connects to a virus. The irony is that my laptop shows that I have Internet connection, but when I click the Internet explorer, it doesn't connect. I ran the antivirus scan again, but it didn't find anything, so how can I fix my problem and destroy the viruses and be able to connect to the Internet I believe the viruses somehow connect themselves to the Internet blocking the other programs. Please advise. I cannot use my laptop for days now. Thank you SO MUCH in advance!
Try running VirusScan and other applications in "Safe Mode with Networking" (reached by tapping F8 repeatedly while booting up - gives you safe mode with Internet access) as per this document: http://community.mcafee.com/docs/DOC-1294
If that doesn't help and while still in that mode go to http://www.malwarebytes.org/mbam.php and download, install update and run the free version of that software.
Let it remove anything it finds and reboot when asked. It works fine in that mode.
Are you positive that emails are actually being sent from your machine because this can also happen if someone else has a problem and they just happen to have you in their address book.Message was edited by: Ex_Brit on 21/05/10 11:26:45 EDT AM
Thank you so much!!!
The emails are in my Sent folder, so I guess it is sent from my email account.... How would I verify that???
Well that proves it's coming from your account. Run the various applications as suggested and hopefully it will catch whatever this is.
I have a similar problem - somehow emails are being sent from my Yahoo account to everyone in my address book, but there are no records of the emails in my Sent folder. I've run a full McAfee scan and a Superantispyware scan; guess I try a Malwarebytes scan as well. Any suggestions? Many thanks!
Running a Malwarebytes scan wont harm. It's more than likely in your case that someone else who has your email address in their address book is infected and the bug is spoofing you as the sender.
Thanks, Peter - unfortunately the email goes out to everyone in my address book. Not sure how that happens without some trace in my Sent folder.
If Malwarebytes finds nothing thern I suggest running Hijackthis and posting its log on one of the following forums for edpert advice.
Do not post Hijackthis logs here, we can't help with those!
Post the logs at a specialist Forum:
Be sure to read all the sticky announcements/instructions at the top of each malware forum!