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My program detects as Artemis!2CF9C1AD8930

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My program gets detected as Artemis!2CF9C1AD8930. it is not a virus and i would like to get it white listed  Below is the virus total analysis

https://www.virustotal.com/en/file/44f5550da97eac29f7f68e8755aac496ed6d024ed08259c92c700e21107c385b/...

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Moderator
Moderator

Re: Re: My program detects as Artemis!2CF9C1AD8930

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User stated that her issue is resolved. Mcafee false positive process is really slow

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7 Replies
Peacekeeper
Level 20

Re: My program detects as Artemis!2CF9C1AD8930

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The normal procedure for the user would be to follow the Guidelines/Instructions in the following Link:

     Consumer

What To Do When McAfee Detects Legitimate Software As An Infection - How to Submit To McAfee Labs & ...

     Corporate

Detection Dispute Submission | McAfee Labs

I assume this another NSIS detection issue?

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Re: My program detects as Artemis!2CF9C1AD8930

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yes I have sent the program for white listing and they sent me a message saying it was white listed but it has not, here is new virus total report that you can see other AVs were really quick with their white listing procedures

https://www.virustotal.com/en/file/bf88ec7f90bafaaab2d456517685df951a17009e9c7c00402ddd00204621b371/...

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Peacekeeper
Level 20

Re: My program detects as Artemis!2CF9C1AD8930

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You get an analysis id  number in the reply?

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Moderator
Moderator

Re: Re: My program detects as Artemis!2CF9C1AD8930

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User stated that her issue is resolved. Mcafee false positive process is really slow

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catdaddy
Level 20

Re: My program detects as Artemis!2CF9C1AD8930

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In that case I will mark as "Assumed Answered".

Thanks Selvan

Cliff
McAfee Volunteer
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Re: Re: My program detects as Artemis!2CF9C1AD8930

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My apologies for being unresponsive since getsatisfaction.com is much easier to reach the staff, However my problem is now solved and appreciate your concerns and help. Happy holidays

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catdaddy
Level 20

Re: My program detects as Artemis!2CF9C1AD8930

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We are simply glad that all is OK

All the very best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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