I have done a full scan and no viruses have been deteted. Last night there were 110 open Untitled Messages all addressed to "email@example.com". I had a look at the System Processes and found multiple dogs.exe. When I tried to close these, my other processes started to close. This morning I tried to reboot the computer and while closing I got multiple "unresponding program" boxes for dogs.exe. Obviously something is wrong!! I am not a tekkie, I need help!!
also in Task Manager I have hid.exe!! which I googled and that is another trojan??!!! Why do I have these when I have a virus scanner???!!!! Most importantly, how do I get rid of them!!???
Please download and use the McAfee Stinger Tool on the machine and follow the instructions on the site HERE
Once you have set the settings and the scan is complete, click on "File" (top left) and select "Save report file"
Please upload the log file results here.