cancel
Showing results for 
Search instead for 
Did you mean: 
bruno.caldas
Level 7

Mcafee no detected Artemis!3BF746A2CE0E

Please help me, Virus Scan does not detect in some machines the Artemis! 3BF746A2CE0E
Recalling that all machines are updated.

Bruno Caldas

0 Kudos
3 Replies
apoling
Level 14

Re: Mcafee no detected Artemis!3BF746A2CE0E

Hi Bruno,

In addition to verifying if Artemis triggers when set to higher sensitivity, I would  also make sure that:

- VirusScan is the same major and minor version (up to latest patch level)

- OAS configuration is identical(at least what the unwanted and heuristic settings are concerned)

- if Artemis works or not as per https://kc.mcafee.com/corporate/index?page=content&id=KB53733 on the problematic host

Hope that helps.

Attila

Message was edited by: apoling on 24/05/13 10:42:26 CEST
0 Kudos
bruno.caldas
Level 7

Re: Mcafee no detected Artemis!3BF746A2CE0E

yes it is configured correctly, with the same policies.


Would have any other ideas?

Bruno

0 Kudos
apoling
Level 14

Re: Mcafee no detected Artemis!3BF746A2CE0E

Hi,

is it possible to copy the file that VSE on a good host detects as said Artemis detection to a problem host and see if the VSE installed on that host detects is as well?

Attila

0 Kudos