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Message 11 of 14

Re: Mcafee keeps deleting my cycling simulator installer BKOOL and it's not a malware!

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That'd be great as I don't know who from my org owns the enterprise account.
McAfee Employee
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Message 12 of 14

Re: Mcafee keeps deleting my cycling simulator installer BKOOL and it's not a malware!

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Hi @Franu,

No problem! I have just been responded with a Negative Extra DAT file that should help you suppress the detection. and globally this Suppression/correction will reflect in 2 to 3 business days.

If you are comfortable in following the below KBA, then you can apply the attached DAT file that should resolve the issue for you instantly.

https://docs.mcafee.com/bundle/endpoint-security-10.5.0-threat-prevention-product-guide-epolicy-orch...

Please let me know if this helped in resolving the issue!

*Note: Please extract the zip file to find the EXTRA DAT file.

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If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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Message 13 of 14

Re: Mcafee keeps deleting my cycling simulator installer BKOOL and it's not a malware!

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Thanks for the great support AdithyanT, this is now working! 🙂
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McAfee Employee
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Message 14 of 14

Re: Mcafee keeps deleting my cycling simulator installer BKOOL and it's not a malware!

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Hi @Franu,

I am glad I could be of help here! Please do not hesitate to reach out to us if you need any further assistance! Kudos to you for keeping us updated 🙂

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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