Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 1

McAfee unable to remove TDSS.a!mem trojan virus

Hi guys,

My McAfee detected few files infected with above virus but unable to remove it. I have run the antivirus auto-update and it claims to be updated with current data. A check on McAfee websites leads me to download current DAT 6160xdat.exe file. But when I ran it, it failed saying "Error: Unable to find any qualifying McAfee product(s)", which is weird as my current subscription is still valid.

I searched around the forum but I could not find any solution. I find it mindboggling that McAfee claimed to have discovered this virus on 6/01/2010, added it into their database on 7/01/2010 and even posted removal instruction which apparently does not work.

Any idea on how I can remove this? Thanks in advance.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community