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McAfee products not removing Autorun viruses/worms

McAfee products are not detecting removing Autorun viruses/worms loaded on USB pendrives. As a result multiple systems getting corrupted even after loading mcafee with latest updates.
I have also submitted some files to but that also does not detect virus in the files. I am sure that those files contain viruses because:
1. Kaspersky detects and removes those files due to virus.
2. After deletion of those files, the computer works normally.

Now Mcafee team will try to find holes in my problem such that they prove that what I am saying is wrong.
Kindly advise.
1 Reply

RE: McAfee products not removing Autorun viruses/worms

1. Have you any names for these infections?

2. What version(s) of McAfee protection are you using?

3. What operating system(s) and service pack(s) are these machines using and are they up to date with Microsoft?

4. No anti-virus application is perfect. Always carry some extra anti-spyware tools and keep them updated, just in case. We have a list of free ones here.

Scan using the free version of this tool:

Or this one:

With the USB drive inserted, of course.

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