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pammirab
Level 11
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Message 11 of 16

Re: McAfee is deleting not a virus Private file, Game sodtware updater

Hello,

We were able to get the file in question for analysis. We will get back to you once the researcher has completed the evaluation. In the future, please submit a sample for analysis in a password-protected ZIP file as Peter and Sam stated in their previous message. If you are unable to zip a sample, you may wish to submit your suspicious file via WebImmune at http://www.webimmune.net.

Thanks,

Patty Ammirabile
McAfee Labs

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SamSwift
Level 12
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Message 12 of 16

Re: McAfee is deleting not a virus Private file, Game sodtware updater

Hi,

Your file has been escalated to the research team. We'll let you know as soon as they have analysed it.

Cheers,

Sam

SamSwift
Level 12
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Message 13 of 16

Re: McAfee is deleting not a virus Private file, Game sodtware updater

Great minds, Patty

Re: McAfee is deleting not a virus Private file, Game sodtware updater

so is the file dangerous ?

SamSwift
Level 12
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Message 15 of 16

Re: McAfee is deleting not a virus Private file, Game sodtware updater

Hello,

The file has been analysed and confirmed clean, therefore we are no longer detecting this as malicious. I check the VirusTotal report but they are not showing up to date as yet on their side so are still reporting a detection. Once they are up to date you wil not see a detection report there either.

Kind regards,

Sam

pammirab
Level 11
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Message 16 of 16

Re: McAfee is deleting not a virus Private file, Game sodtware updater

Thanks for the update, Sam !

This detection has also been suppressed in Artemis database. As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution. Please wait approximately 30 minutes and the Artemis false detection will no longer exist or trigger on your system.

Best Regards,

Patty Ammirabile
McAfee Labs

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