It says that it's in C:\Users\Kat\AppData\Local\Temp\is159367500\uninstall.exe
After the full scan was performed, it gave me the option to restart so that it can "remove" the virus. But after I restarted and ran the scan again, the virus is still there. How do I get rid of it? I also have AVG installed on my computer, and that was just says it couldn't fix the problem. What can I do now?
Try clearing the temp files and scanning in safe mode. Also run some of the other programs mentioned here.
Try malwarebytes note do NOT install the free trial of the full version as it may clash with Mcafee.Message was edited by: Peacekeeper on 9/03/14 7:09:54 PM
Thank you for your reply. I've tried everything there is to try except for downloading a third party malware remover. System restore will not let me restore to the point when my computer didn't have the virus. McAfee says to restart the computer to fix it, but that doesn't work.
I also don't know what the virus is/does...
You mentioned that the infection is seemingly Bocking you from going back to a Restore Point, Have you tried running "Malwarebytes" (Free) in Safemode/w/Networking? In certain instances some infections may even prevent you from Downloading and installing Malwarebytes itself.
Should this be the case, scroll down the page Peacekeeper supplied you, and look for the "Chameleon" download. It will enable you to install Malwarebytes , bypassing the infection. Again it is imperative that you clean all "Unwanted or Suspicious" Add-ons, Extensions,Plug-ins from (all) Browsers...even the ones you do not use, (Before running any Anti-Malware Tool. Reset your personal settings as well, this will clean all Temporary Internet Files, Cache, etc.
I see that Tony has suggested the same...I will leave you in the Very Capable hands of PeaceKeeper.
One more thing if I may additionally suggest. Just in case, try running the Latest "Getsusp" Tool also. By doing this, it will detect any suspect files and submit it/them to the McAfee Global Threat Intelligence Base. Remember to open "Preferences" and type in your Email address, before scanning.
Message was edited by: catdaddy on 3/9/14 6:29:24 AM CDTMessage was edited by: catdaddy on 3/9/14 6:34:05 AM CDT
The detection is said to be as the tech said
The file is part of MySearchDial
Please point this user to any of the 3rd party blogs detailing it's manual removal.