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xav
Level 7

McAfee and Firefox are blocked and Internet doesn't work anymore

Hello,

My McAfee is total blocked since yesterday and Firefox doesn't work. I can't use Internet anymore.

I've got a "Warning ! Identity theft attempt detected" and a new icon is appeared "Live PC Care"

Trustwarrior > Software\Microsoft\Windows - Malware,Fake Popup Trustwarrior

McAfee Virtual Technician has detected 11 problems:

* VirusScan - McAfee SecurityCenter 13.15.113

3 processes incorrect > Existing : not running

C\Smiley Tonguerogram files\mcafee\virusscan\McShield.exe

C:\program Files\McAfee\MSC\mcmscsvc.exe

C:\programm Files\Common Files\McAfee\McProxy\McProxy.exe

and 2 services incorrect > Existing: stopped

McShield C:\PROGRA-1\McAfee\VIRUSS-1\mcshield.exe

McProxy c:\PROGRA-1\COMMON-1\mcafee\mcproxy\mcproxy.exe

* SecurityCenter 9.15.160 >

1 process incorrect > Existing: not running

C:\Programm Files\Common Files\mcafee\mna\McNAsvc.exe

and 2 services incorrect > Existing : stopped

mcmscsvc C:\PROGRA-1\McAfee\MSC\mcmscsvc.exe

McNASvc "c:\program files\common files\mcafee\mna\mcnasvc.exe

* Personal Firewall - McAfee SecurityCenter 10.15.106

1 process incorrect > Existing: not running

c:\program files\mcafee\mpf\MpfSrv.exe

and 1 services incorrect > Existing : stopped

MPFService "C:\Program Files\McAfee\MPF\MPFSrv.exe

* Parental Controls - McAfee SecurityCenter 11.15.102

1 service incorrect > Existing: stopped

McProxy c:\PROGRA-1\COMMON-1\mcafee\mcafee\mcproxy\mcproxy.exe

I also scanned my files with Stinger and the report said:

McAfee Stinger Version 10.01 1.688 built on Nov 24 2009

Virus data file v5000 created on Nov 23 2009

Ready to scan for 1370 viruses, trojans and variants

Scan initiated on Thu Feb 04 14:06:04 2010

Number of clean files: 416399

Can you help me, please. Thank you

Xavier

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