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McAfee Scan Error Message

I'm not able to complete a full McAfee scan. At different points in the scan I get a message stating:
Scanning has encountered a problem from which it cannot recover:
Error getting scan progress.

Can someone help me out here?

Thanks
Labels (2)
4 Replies

RE: McAfee Scan Error Message




Please specify the following..

The operating system version ( include the Service pack )
Is it a 32 bit or a 64 bit operating system

Version of the McAfee installed on the machine

Also run the McAfee Virtual Technician and post the session ids on next post please

does this machine have any other security application on it?

RE: McAfee Scan Error Message

Thanks Vinod,

I was up all night trying to work this out. In reading the threads I saw where ExBrit suggested running the Superanti Spyware program. After running the Superanti spyware program I re-ran the McAfee scan and was successful.
I am suspicious I had a virus but everything seems to be back to normal this morning.

I appreciate your offer of help Vindo.

Thanks,

GoldenKatie

RE: McAfee Scan Error Message



Glad you are ok now..
Shall we close this thread as resolved?

RE: McAfee Scan Error Message

Yes.

Thank you again

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