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k42cjb
Level 7

McAfee Internet Security - this program is blocked by group policy

Hi,

I downloaded the McAfee Internet Security Suite. Installation ran fine, and the program seemed to be running fine. However, when I try to run the program now I get a message saying 'This program is blocked by group policy. For more information, contact your system administrator.' Any help would be greatly appreciated. Many thanks,

K42CJB

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9 Replies
Moderator
Moderator

Re: McAfee Internet Security - this program is blocked by group policy

Confirm if you are getting the below Dialogue

group policy.png

Tier 2.5 Technician
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exbrit
Level 21

Re: McAfee Internet Security - this program is blocked by group policy

Moved to General Discussion area - Moderator

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k42cjb
Level 7

Re: McAfee Internet Security - this program is blocked by group policy

Yep, that's the dialogue box that comes up.

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Moderator
Moderator

Re: Re: McAfee Internet Security - this program is blocked by group policy

Your machine might be infected. Please run Getsusp tool (http://getsusp.mcafee.com) and post back the outcome. Once the Scan is complete the results will be automatically opened in a Web Browser (Internet explorer). Click on "File log" and post back the Screenshot of it so that I can give further instructions.

Tier 2.5 Technician
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k42cjb
Level 7

Re: McAfee Internet Security - this program is blocked by group policy

getsusp screenshot.jpgPlease find attached the File Log from the Getsusp tool.

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k42cjb
Level 7

Re: McAfee Internet Security - this program is blocked by group policy

Hi Selvan,

Did you manage to look at the screenshot I posted up from the Getsusp tool? Thanks.

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Moderator
Moderator

Re: Re: McAfee Internet Security - this program is blocked by group policy

Hi

It looks like there is no infection from the Screen shot that you posted. Please contact Tech Support from the below link and post back the Service Request so that I can follow up from my end.

https://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1033&sg=TS&pt=1

Support has special tools to determine and eliminate infections causing this issue.

Good luck..!

Tier 2.5 Technician
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exbrit
Level 21

Re: McAfee Internet Security - this program is blocked by group policy

Or try some free tools....see last link below.....

Peter.gif

Toronto ▪ Canada

Volunteer Moderator - Consumer Products
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exbrit
Level 21

Re: McAfee Internet Security - this program is blocked by group policy

Discussion moved to Malware Discussion > Home User Assistance, as that seems to be the subject now.

Peter

Moderator

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