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Level 7

MCP / SaaS Content filtering dosent work


We bought McAfee Web Gateway Applicance for Content Filtering solution along with MCP license for Notebook users to apply same corporate policies while connecting from any medium on Internet. Firstly it this has a bug which McAfee unable to fix, it works with very very slow Internet Browsing e.g more than 30 - 40 sec to open any link.

Then we purchased SaaS licenses to sync with McAfee cloud based solution however this also doesent work till date.

I procured this license on 27th Sep 2012 - more than 6 month struggling.

Secondly we also purchased Mobile Security product which also have challenges in deploying and not fixed by Mcafee.

I had shared my feedback with McAfee Customer Survey - however i am yet to receive ans.

I need to further escalate to APAC head as i am not happy with the support & solution.

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