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Level 7

Koobface vs timewarner

Trying to help a friend, she had her computer locked down by TW because of the koobface virus.  She had it fixed and checked at three different place and no tech specialst can find any sort of virus.   they tell her ip address it being traced back to as a source of virus.  she even took off her wireless router and they have now told she must reformat her computer to factory settings to have her service turn on again.  Anyone experince this or have any advice.  She currenlty runs Mcafee antivus plus on her computer.

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Level 12

Re: Koobface vs timewarner

I've moved this to our Malware Discussion area for Home Users.

I am not an expert, but I ran into this a while back to help a friend and there is a wealth of info here if you search for facebook and koobface.

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