I use igoogle as my home page. Recently, i had a virus removed from my computer. McAfee tells me that the virus has been removed. Anyway, when I go to igoogle, I see my tabs but the items underneath will not appear. Example, I see the word bookmarks but none of my bookmarks do not appear. I see the words date and time but the actual date and time does not appear. Any advice would truly be appreciated.
What was the name of the virus joec? Also what is your operating system and service pack and what browser and version are you using?Message was edited by: Ex_Brit on 07/01/12 1:45:32 EST PM
I had a frind to remove it so I do not know the name. I got the virus from Scout which is a page about college sports. I use Internet Explorer and Windows 7. My home page is igoogle.
OK no problem. I hope this is Windows 7 SP1? You can tell that by right-clicking the desktop Computer icon or the one in the Start Menu and then selecting Properties.
Open Internet Explorer and go to Help/About and tell me the version number.
Also got to Tools/Internet Options/Advanced and click Reset , Apply and OK any prompts.
Close and reopen IE and go to Tools/Manage Add-Ons and re-enable any you need.
See if that helps.
I use Windows 7 Premium Home. I had already tried reset to no avail. This one really has me perplexed. It was fine until the virus. Now, I can't get the sections under the tabs to appear.
So you don't have Service Pack 1 (SP1) installed in Windows 7? If not please read here for tips and a link to its download: https://community.mcafee.com/docs/DOC-2205
That could be half the reason this is happening.
I also asked what version of Internet Explorer. If it is 8 try updating to 9 from Microsoft's website. http://www.microsoft.com/download/en/default.aspx
That could be the other half of the reason.
Sorry Peter. I am not the most computer saavy person. I appreciate you hanging in there with me. I do have Service Pack 1. I wasn't sure about what version I had for IE and attempted to download 9. When I did so, I was told I already had this version. Even so, I still have the problem.
If not check these:
2. Flash Player: Test it here: http://www.adobe.com/software/flash/about/ it will install the latest if you don't have it.
3. Shockwave Player: Test it here: http://www.adobe.com/shockwave/welcome/ again it will install if not already there.
Close and reopen the browser and try iGoogle again.
If you still get problems I think perhaps you might want to ask them also: http://support.google.com/websearch/?hl=en