I am new here but I got a virus that keeps rebooting my desktop computer. I use windows XP. The virus is called w32 Koobface.worm.gen.g and then I also have a pop up mcafee that says this program is trying to access the internet. MS RSA PARSER it says its an unknown program. I have followed what they said on mcafee site about going to my computer and then clicking system restore and i did all that but its workign it still reboots back up all the time. Can someone please help me? i also have a system shutdown come up it says it was initiated by NT AUTHORITY\SYSTEM.
ok but it wont let me install them as it keeps shutting down and freezing up when i try to. it wont let me log onto the internet or anything. i did download them and put them on a usb device but i can not get in installed any other suggestions.
i can get te malwarebytes to scan but then that pop up comes up and it reboots the system is there anything else i can do to fix my puter? im at a loss here i dont know what else to do. and what is the MS RSa Parser program? does anybody know?
ok i got it booted up in safe mode to whre i can run the malwarebytes program but when i try to install the other program even on my laptop it comes up with an error. does anyone have a suggestion for that program. this what error it gives me. error 1327 invalid driver F:\ and that is the program Super antispyware.