The computer is practically inoperable as IE/Google Chrome cannot function. How do I fix things locally so I can go to internet and get some downloaded protection/cleanup ?
Try booting to "Safe Mode with Networking" by tapping F8 repeatedly while booting up, That should hopefully allow you to download the free version of this application which can also be run whilst in that mode. Update it before running anf let it remove anything it finds. Reboot if asked to. Hopefully that will clean it out.
I followed the direction and started the m/c with "safe mode with networking". But when I use IE or Google chrome, I am not able reach the internet. But from the CMD screen I am able to ping Google/Yahoo ... sites. Looks like the virus is blocking IE/Chrome from working. Is the any way I can remove that block by deleting some processes that the virus enables at start up?
Any help is welcome.
While on safe mode I also ran Spyware terminator, Desktop Maestro and both of those came up with zero detections. I am now running Mcafee to see if that will do anything. I am not very hopeful. By the way I did earlier go to " LOADING OLDER DATE RECOVERY"That did not alleviate the problem.