think i was checking mail at RoadRunner - suddenly a popup claiming ''Defender' found potential dangerous items (listed them but now i forgot what they were) that may cause a crash of my computer'' and - did i want defender to fix problem?
- I am using McAfee Internet Security - i was under the impression that ''Windows Defender' is turned 'off' because of another security system in place so how did 'defender' detect anything ?... did i make the right choice by closing out the window for that ''warning'' ? I closed-out my brower & I then did complete full scan with McAfee + scan by SuperAntiSpyware - nothing found ... what happened ? thanks so much
Solved! Go to Solution.
thanks for the reasusrrance that i didn't 'spoil' the download or that i now have 'phantom' files of MWB floating around my hard-drive because i did NOT disable/turn off McAffee..- LOL ... also not to get worried should i see McAfee give me same warning - I'm new to Win 8 and don't have a 'start' button - but there is a desk icon & taskbar one to launch the program - did a full-sys scan and all was fine. So whatever visited me yesterday hopefully didn't leave anything around ...
Thanks again so very much - edythe
WD should be turned off if McAfee is properly installed. Does SecvurityCenter say all is well?
Do you by any chance have the active defense in SuperAntiSpyware on? If so it should also be turned off as it will clash.
Scan \with an extra anti-malware tool such as Malwarebytes Free, see the last link in my signature below.Message was edited by: Ex_Brit on 28/01/14 6:42:21 EST AM
did go to Win Def in Control Panel and it's definitely showing as 'off' - is there any chance it could have triggered itself 'on' for a short time but when i checked (just now) it is showing as 'off' also i couldn't find where you moved my post - couldn't find ''Maleware Discussion/home use area - sorry !!! i'm really worried !Message was edited by: edythe on 1/28/14 5:43:57 AM CST
As far as I know it shouldn't trigger anything. But there is malware around masquerading as Windows Defender, that's why I suggested Malwarebytes Free. By the way, to keep it free of charge do NOT accept the free trial. That way it will remain free. All you need to do is update it before use each time.
ok thanks so much ! didn't know there was a malware pretending to be ''Defender'' !!! Is this something that can happen to anyone's computer ? i do have SuperAntiSpyware (free edition-only scans when i start it -not 'running' all the time) ...do you suggest i still install MalewareBytes -(i know to choose ''free' and NOT ''trial') - but thanks for reminding me anyway. I ran the SAS scan but it didn't pick up anything as a malware pretending to be 'defender' - do you think that Malewarebytes 'could' detect it tho? this experience really shook me up -never been exposed to anything like that warning ! i did make sure that Windows Defender was 'off'. thanks so much for your help much appreciated ! edythe
I would also run the Malwarebytes Free just to be sure. It could have been a warning from another source I suppose, but best to make sure.
If you are really in doubt follow the advice further down that last link of mine regarding Hijackthis.
so it's ok to add Malwarebytes even tho i have SuperAntiSpyware installed ? i'll go get the ''free'' edition - i hate to sound stupid but i tried reading your articles about all of this and got 'lost' - and i'm afraid of causing more damage by clicking on the wrong thing to install ... hope you understand - i do so appreciate your help however ! edythe