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wurie25
Level 7

I cannot download McAfee total protection due to a virus!!

I purchased McAfee 3 user total protection in August.

Recently I have been having problems with my router and internet connection, I sought advice on various forums where it was suggested that I may need to remove mcafee whilst resolving the issue.

I did this and it seemed to work however I did not re-install McAfee immediately. It seems now I have a virus as I did at the time of my initial purchase.

Whenever I googled anti virus software it would return 'internet explorer cannot display the web page'.

I am trying to click on the  mcafee download link from my e mail and keep getting the same mesage. This is the same if I log on and try to do it via the website.

Can anyone offer and assistance with this?

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