It started last year, I got that fact antivirus pop up.. I accidentally clicked on it. Since then I have had all sorts of small <but feels big> problems. It wouldnt allow me access to my turbo tax for two of the three years, destroyed my monitor device driver. I have fixed most all problems, I had to install trend micro on a friends computer, but it said it needed security pk 1 and 2.. My computer didn't have it either, so I updated to sp 1, 2. Then in upgraded to IE 9. I updated my video graphics device driver. The problems are still there. All is fixed except for major problem. I can get onto IE9, <works great> but anytime I do anything with windows, clicking on icons, or trying to restore <which now shows I have no restore points, nor can I even find my system restore on my computer> it freezes up. Wont let me control alt,del, I have to to a hard shutdown and turn it back on. Shows my ram is fine, no problems there. I believe I must have a Trojan or malware, somewhere, but new to this computer stuff. I had the old trend micro prior to having McAfeein 2011. Not sure what to do to get windows working properly again. I have a dell windows vista 32 bit. I have mcafee but it cant find anything. Any help will be greatly appreciated.
You could try to do this & see what you get.Download Rkill to your desktop from here http://www.bleepingcomputer.com/download/anti-virus/rkill run rkill.You will see a black screen for a minute wait until it complets.Dont reboot.Then download & update Malwarebytes & run Full scan From www.malwarebytes.org Make sure to download the free version,Update & run full scan.This will hopefully find anything if it is on your system.If Rkill does not complete Run 1 of the other Rkill downloads that are renamed.Message was edited by: newjack on 2/29/12 1:18:35 PM EST
I just learned about Malwarebytes and have installed and used it for more than a week ago. Everything looks great as I know its capabilities to secure your machine and everything on it.