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Mariel17
Level 7

I am having trouble removing generic pup.x in windows vista?! please help!!

I went to McAfee and it said that 1 item(s) detected. When i tried to remove it, it said, cannot be completely removed. how do i remove this? please!?! ill do everything.

-thank you

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anandd
Level 9

Re: I am having trouble removing generic pup.x in windows vista?! please help!!

Hi Mariel17,

The detection Generic PUP.x is generally given for files which are classified as Potentially Unwanted Programs.

Potentially Unwanted Programs (PUPs) are not virus/trojan because they do not self replicate. They could be commercial products or any piece of software which a reasonably security-or privacy-minded computer user may want to be informed of.

For more information please visit the following link:  http://vil.nai.com/vil/content/v_141767.htm

We call a file or a program as Potentially Unwanted Program (PUP)  because we think that the program/file could be used for malicious purposes as well, although it is not necessary always and could be a legitimate application/program. You could go ahead and delete the file manually which is getting detected as Generic PUP.x if you are not using that application/program.

For any further assistance please contact technical support (link below)

http://service.mcafee.com/Default.aspx

Regards,

Anand

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