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Reliable Contributor exbrit
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Message 11 of 15

RE: ok, will do

It might be a good idea to disable System Restore as things trapped inside those folders will then be deleted.

Only Malwarebytes will run in Safe Mode, so regular mode for both and only Safe Mode for MBAM if desperate.
momb
Level 7
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Message 12 of 15

RE: ok, will do

Hi,
I turned off System Restore and ran both programs 3 times each. They both came up with nothing. My browser is still being redirected, and at different times of the day my computer will slow down when I'm only using one program.
I downloaded HijackThis as directed and ran it and saved the logs. Do you want me to go to one of the other forums now?
Reliable Contributor exbrit
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Message 13 of 15

RE: ok, will do

Yes those forums specialize in HJT logs. Pick which one you want.
momb
Level 7
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Message 14 of 15

RE: ok, will do

Ok, I will try that. And I want to thank you for your help, I really appreciate all the time you took to try to help me get this fixed, and to explain to me how to handle it. I had no idea where to start.
All the best,
momb happy
Reliable Contributor exbrit
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Message 15 of 15

RE: ok, will do

You're welcome. Good luck.

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