I recently had Reboot-AH, Generic Downloader.x!bok, and FakeAlert-XPSecCenter detected by Mcafee and quarantined. This solved the slowdown problem I was having with my computer. However, I still have a problem with my browser being redirected to other sites when I try to use a search engine, a different site each time. I have updated Mcafee and run scans with the System Restore turned off and it found nothing. When I ran the Free Scan from the Mcafee site it found this GenericDropper!bei, but did not tell me how to remove it. I am using Windows XP Professional with Service pack 2 and the Mcafee security suite from AT&T- Version 9.15. The Virus scan version is 13.15, the DAT is 5783, and the engine is 5301.4018. Hope this is the right forum, it's the first time I've used it. Hope someone can help me.
According to http://vil.nai.com/vil/content/v_239604.htm McAfee should have removed it unless it was trapped in your System Restore folder (shown as "System Volume Information" in most scanners) then temporarily disabling System Restore should then get rid of it.
To be on the safe side scan using the free version of these two tools and let them remove anything they find. Reboot if asked to. Update tme first before running.
Thank you so much for the help, I will try it right away. First I'd like to ask what you meant by "update tme first before running"? And do I have to disable McAfee when I run these other two programs? Sorry to ask about what are probably obvious things, but I don't really know too much about this. momb:confused:
I ran scans with both programs, the superantispyware found an unknown trojan which was removed, and the Malwarebytes scan afterwards showed nothing. I'm still having trouble when I use a search engine, it keeps getting redirected to other sites than what I'm trying to get to. It will go to a different one each time and they all seem to end with php. Any other suggestions?
I just tried to check the processes that show in task manager against a list on the web, and many of them are worms or trojans according to this site. It is www.tasklist.org. Are they legitimate, with correct information? They also say that these can be removed with Easy Spy Remover; this makes me suspicious since I can't imagine Mcafee missing 14 worms and trojans but the program they recommend can clean them off. Can you tell me if they are reliable? Thank you, momb