cancel
Showing results for 
Search instead for 
Did you mean: 

How to remove Artemis Trojan from the system?

Hi,

My system got infected with Artemis Trojan from a spam e-mail which i opened accidently.

McAfee Internet Security 2010 didn't detect the virus and it got installed in my system(Windows 7).

The Libraries (windows explorer) folder started opening automatically many times.

I ran a manual scan and then McAfee detected the virus and quarantined it.

I want to know how to remove the virus from the system.

Please help me..

Regards,

Jyothi

0 Kudos
1 Reply
nchattop
Level 12

Re: How to remove Artemis Trojan from the system?

Hi Jyothi,

Please use the following link to reach our technical support group for McAfee products.

All product-related questions and comments can be addressed through technical support and customer service, including:

  * Product installation and update questions
  * Product usage questions
  * Specific operating system/version questions
  * Assistance with detection and cleaning or removal of viruses or trojans

Corporate Customers:
<http://www.mcafee.com/us/support/index.html>

Single User/Home User:
<http://service.mcafee.com/default.aspx>

Please submit the samples in a password-protected ZIP file (password - infected) to our mailbox: virus_research@avertlbas.com

You can find detailed instructions for how to do this at <http://vil.mcafeesecurity.com/vil/submit-sample.aspx>

Thanks

0 Kudos