I run Vista. Internet Explorer 9 (Version 9.0.8112.16421IC) is installed, but Chrome is what I'm using.
McAfee Quarantines the file "NASPA Zyzzyva 3.0.4.EXE" in the NASPA Zyzzyva program (Used by tournament Scrabble players)
If I "Restore" it, in a few seconds the file is Quarantined again!
McAfee flags it as "Artemis8DB7F4A6BAF3"
Solved! Go to Solution.
Please follow these Guidelines/Instructions What To Do When McAfee Detects Legitimate Software As An Infection - How to Submit To McAfee Labs & ...
After a successful submission, you should receive a confirmation from McAfee Labs. Associated with it will be a Analysis ID#. Please allow 4-5 business days for it to be analyzed/processed.
To zip it disable teh real time scanner for the time you need to zip and email then reenable it.
As Colleague stated , since it has been 4-5 business days since your submission. Could you kindly confirm if your issues have been resolved? If the case is that it has not, please post back the associated Analysis ID# with your submission.
We can then contact someone from McAfee Labs on your behalf, and expedite the case.
Thank you in Advance,
I gave up on McAfee, for now at least, as I needed to use the Zyzzyva program.
I purchased Malwarebytes - it doesn't flag the program as malware
P.S. the Analysis ID: 9548599
I might add also, that you can still keep Malwarebytes onboard, as long as you disable the (RTS) module. To prevent possible Conflicts/Clashes with your McAfee Software.
Please be informed I just contacted someone on your behalf, and furnished the Analysis ID#. Hopefully we will hear something soon.
Thanks David ,
I know I said hopefully we will hear something soon...Now that was Quick !!!! Thanks for all you do.