My mobile mcafee notified me of "adware/PUP" has gotten on my phone yet I am unable to remove it from files or the app. Any help/advice appreciated
The adware is called "Coolbrowser_2.0_mobvista"
Moved to Consumer >Home User Assistance > Discussions
I recommend using this Reliable Removal guide Remove "Ads by Cool Browser" virus (Easy Removal Guide)
All the Best,
Just as McAfee scans your Phone, can you not download and run the applications with-in that 'Removal Guide'? If not, then I recommend you to contact Technical Support: https://service.mcafee.com/webcenter/portal/cp/home/contact
this is only a PUP so not necessarily harmful, just an annoyance. Here's a general guide for Virus Removal for Android Phone from a trustworthy source. It involves a rival's software, so be it but according to online sources it works for this adware annoyance.
You could install it on a temporary basis. Also look in your Apps for MOBGen or MOBVista - remove it that way.
If your phone is Apple then they don't allow antivirus applications in the App Store - so I would seek advice on the Apple Forum but a reset is probably the only answer.
Unsure but is this of help
Settings > Security > Device administrators, see whether it's listed there and deselect it if so. (It's possible the menu may be a little different from that, as Samsung change the menu layout more than anyone else).