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ivo
Level 7

How do I prevent McAfee from deleting a file?

I have been using Humanized Enso for years on my multiple machines (www.humanized.com). McAfee has recently disabled this program by deleting a required file and I cannot reinstall because it gets deleted immediately. This has happened on all the Windows boxes that use McAfee. I just lost all the commands I had taught the program over the years. How do I prevent McAfee from deleting the program file?

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exbrit
Level 21

Re: How do I prevent McAfee from deleting a file?

You'll have to first disable the virus protection and submit the file to McAfee Labs.  They are prettty quick in responding.

Guidelines here: http://community.mcafee.com/message/6645#6645

You can only ignore files if they are detected as PUP's (Possibly Unwanted Programs) then the pop-up gives you that opportunity.

Ignoring other files is a feature that we have asked for unsuccessfully.


Message was edited by: Ex_Brit on 20/02/10 9:11:14 EST PM
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