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erpaces
Level 7

How do I get rid of this Artemis!5221AD44B0A6 ?

I do not understand tech talk pertaining to system files, data, etc. I am by no means stupid and can understand anything once it is explained to me I just don't understand  tech terminology.  When I run McAfee Virus Scan it says threat detected . It says exactly as follows:   " Threat Detected:  Artemis!5221AD44B0A6 (Trojan) .  Location:  C:\MarkandStephanie|Videos|New folder.zip. "  There is also a second one with the same info only it is called New Folder (2).zip. How do I get rid of these?

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11 Replies
catdaddy
Level 20

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

Moved appropriately to Malware Discussions > Artemis Discussion > Discussions By Moderator

Cliff
McAfee Volunteer
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erpaces
Level 7

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

sorry like I said I am challenged in the computer teminology

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exbrit
Level 21

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

Artemis is the generic name the software gives to anything unknown and, in its opinion, suspicious, so it submits the information to the labs for further analysis.

You must have imported some video material at some stage the software doesn't like.

Do you recall what it could be?

If you think it shouldn't be detected, you can appeal, see: 

Meanwhile there are some tools and hints in the last link below.

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erpaces
Level 7

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

okay at least I know what it is now. It is a video that my daughter took of the kids . Must have been something wrong with the flash card. Do I just rename it and it will quit coming up as a Trojan or what because it won't let me delete it. Thank you

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exbrit
Level 21

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

Well if you want an answer as to whether or not it's an infected file, you should submit it, 'how to' is outlined in the link I gave.

I'm signing off now, so good luck.

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erpaces
Level 7

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

thank you I will

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Peacekeeper
Level 20

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

Renaming will still allow it to be detected you need to submit the file as Peter suggested. Usually it takes 3-4 days to get an answer once you submit it.

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erpaces
Level 7

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

thank you I will

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two4life
Level 7

Re: How do I get rid of this Artemis!5221AD44B0A6 ?

My McAfee moved the Trojan to Quarantine. I want to know how to delete it totally from my computer.

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