I had the same recurring nuisance message of Security Shield malware last night and tried to find a solution and lead me to a website with 24 hour help chat. They offered to fix it all for a fee of more than US$100 so I became suspicious because I had been tricked already before into paying around US$80 for removing the malware Defragmenter. This time I tried my own gut solution and it seems to have worked because the Security Shield bug was gone. I just logged off and restarted my computer and pressed F8 as my computer was restarting and I went to Safe Mode with Networking, chose System Restore to a restore point which is around 3 days earlier. When the System Restore was finished my computer restarted, the Security Shield bug/malware was gone.
I found the same things you did. I shut everything down, moved the shortcut to the recycle bin and emptyed it. Then I scanned my computer with McAfee and Windows defender. then rebooted and it was gone.Then I deleted the application from my computer in windows explorer.
Thanks for you assistance.
If you know approximately the date when you acquire a malware infection then using System Restore to go back to a time before you were infected will restore the status quo ante.
Presumably though this leaves you with a problem if you're doing a lot of work on your PC because any work you've done since the restore point will be lost. Has that happened to you?
Another way to get rid of it would have been to follow the advice given over at bleepingcomputer's removal page here.
I have a subscription to Mcafee that is on automatic update. I have the firewall turned on. I have scanning set to real time. So why:
1. Did I get another infection of Security Sheild?
2. When You search the Mcafee site there is no mention of the Security Sheild Malware?
3. Why doesn't Mcafee have removal tools? I have to be refered to a third party site to get rid of this virus that Mcafee let on my computer!?!
4. Why would I be stupid enough to renew my subscription this year?
5. Why does Mcafee think that I would pay them $85 to remove the virus they allowed on my computer?
Legit questions Have you tried stinger
These fake AVs are hard to detect they change often. This is what 1 of the malwarebytes developers says re them
· ...from one of the lead developers of MalwareBytes (Bruce Harrison) :
As far as why MBAM is very good at dealing with this infection, that is simple.MBAM is designed to be very good at dealing with malware that the AVs seem to be having problems with. I do not spend my time making MBAM detect millions of infections that any decent AV already detects as MBAM is DESIGNED to work alongside antivirus software, not replace it. A huge chunk of the research that goes into MBAM revolves around what we see making it into HJT threads as the vast majority of these threads involve antivirus software that was in some way bypassed.
Lets settle this now and avoid any further misinformation. MBAM is now a very good backup to any antivirus software and will only get better in the future.MBAM will NEVER add antivirus abilities to its core app and is always advised to be used WITH antivirus software. We actually get this question a lot in the forums and I assure you that we always say :
"No, MBAM can't replace your existing antivirus software and is not designed to."
Thank you for the response.
No I haven't tried stinger, I didn't even know about it because Mcafee does not include information about it in its customer support pages. The only useful advice comes from users. If Stinger is effective and MBAM is effective, wht doesn't Mcafee include it in their software package? Why aren't alerts sent to subscribers informing them how to fend off what clearly the package we paid for can't do? Isn't that the point of hiring a body gaurd, to protect you from harm? Would you continue to pay a body guard who saw a threat and didn't tell you?
I have asked your questions in the agenda for next Mondays mod call. Stinger has been around ages only recently has it been targeted at fake AVs and it now is updated week days.