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Level 7

How do I get my files back after FakeAlert?

I have been fighting with FakeAlert!grb for several days and think I finally have it cleaned up but my Desktop is still black with few icons and there is nothing in my startup menu. I am quite illiterate when it comes to this stuff. I ran my McAfee antivirus in safe mode and it quartentined several FakeAlert and then I ran Malwarebytes and it quarrantined PUM.Hijack.start ? . I ran both scans this morning and both are clean, but I still can't find my stuff. I also get an error report that I need microsoft updates but it won't allow me to update and I also get a notpad window that pops up after startup that contains what looks like a file name, are these two things related to my FakeAlert problem and can anyone help me get my stuff back, please!

p.s. I ran the FakeAlert stinger yesterday, i am now not getting the pile of error messages pop up, but still can't find anything

Message was edited by: penotter on 08/01/12 12:57:51 CST PM
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2 Replies
Level 21

Re: How do I get my files back after FakeAlert?

Some infections will also hide all the files on your computer. To make your files visible again, please download the following program to your desktop:


Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.

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Level 21

Re: How do I get my files back after FakeAlert?

You also might want to post a Hijackthis log on one of the specialist forums that deal with them to see if you are clear of infection.


Do not post Hijackthis logs here, we can't help you with those !

Post the logs at one of these specialist Forums:









Be sure to read all the sticky announcements/instructions at the top of each malware forum!

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