My scan detects an unwanted/undesirable program but does not seem able to remove it. How can I remove Adware-WinAd? I suspect it is the cause of frequent freezings of my laptop, feequent incidents that last from 1-5 seconds?Message was edited by: Ex_Brit on 29/01/10 8:27:37 EST AM
Moved to the appropriate area. This should be identified by McAfee as a PUP (Possibly Unwanted Program) and give an option to remove it or let it be.
That's assuming you are totally up to date with McAfee and with your operating system of course.
Download, install, update and run the free version of this tool: http://www.malwarebytes.org/mbam.php
Let it remove everything it finds and reboot if asked to, immediately.
If that fails we need more information - your operating system and service pack and versions of your installed McAfee products.Message was edited by: Ex_Brit on 29/01/10 9:49:49 EST AM