I have the Mcafee total protection downloaded on my computer and it is up to date. I kept getting 'redirected' when I clicked on a web search. I scanned the computer with my McAfee virus scan and once it quarantined 2 viruses, but several hours later, it was happening again. I scanned it again and it found nothing. I found a site for Mcafee and downloaded the general 'stinger' virus removal. I ran it to scan and it revealed those two problems. So, I ran it again to repair but when it ran, it said that it could not repair it. I looked at the reason for that, and it said I needed to disable my system restore. I did that and ran it again, but it is still saying it cannot fix it. I called McAfee and they want to charge me $90 to remove it. I am very frustrated right now. If I have to pay for virus removal, then why am I paying McAfee?! Someone please help me with this. Thank you very much.
I found a post on another part of the community DB by someone who, like me was really upset. "ex brit" recommended 'malware bytes anti malware'. It is a free, fast download. It found 91 infections on my computer (McAfee had found four?!) After the scan, it offered to remove them. I held my breath and clicked the button to remove them. I haven't run any scans, but it said they were removed. Yayy!! I hope this helps anyone that is having the same problem I am.
Discussion moved from Community Help to Home User Assistance in Malware Discussions as a more appropriate spot. Community Help is for people having problems with the forums.
I'm glad it's OK now and thanks for posting.