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hallidon
Level 7

Help - Frustration rising - Artemis!5D53CF0B4D16

For the last several days I have recieved warnings from McAfee scans regarding possible unwanted files on my computer.  I have also recieved blocked notifications of suspicious programs requiring access to the internet.  McAfee has identified a csrss.exe file in my temp folders, research indicates that this may be a double of the system file that should reside in windows32 folder (I have checked and there is a file in the windows32 folder by this name).  I am unable to remove the csrss.exe file in the temp folder as I recieve the message that the file is locked, access is denied or it is in use by another program.  Several scans by McAfee show Artemis!5D53CF0B4D16 as being a potentially unwanted program.  McAfee states that the file should be Quarantined but having done this several times the file reappears after restarts.  I also recieve constant requests from unknown files seeking access to the internet.

I am running Windows 7 with McAfee Total Protection.  Below is a capture of the McAfee quarantine request.

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4 Replies
nownitin
Level 12

Re: Help - Frustration rising - Artemis!5D53CF0B4D16

Hi,

The file is getting detected as is a Potentially Unwanted Prgram which is getting detected as Generic PUP.z!hi with McAfee Anti-spyware. please remove this file when McAfee Total protection detect this file.

Regards,

Nitin Kumar

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nownitin
Level 12

Re: Help - Frustration rising - Artemis!5D53CF0B4D16

Hi,

if you could please confirm whether detection 'Artemis!5D53CF0B4D16' is on the file name 'csrss.exe' in temp folder?

if it is not, please send the file to virus_research@avertlabs.com, in a zip format (password - infected).

Regards,

Nitin Kumar

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hallidon
Level 7

Re: Help - Frustration rising - Artemis!5D53CF0B4D16

Hi thanks for your response, I must confess though that I am unsure what you are asking.

Below is a copy of the McAfee warning.  Does this help?

30-09-11 6-48-51 PM.jpg

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Hayton
Level 18

Re: Help - Frustration rising - Artemis!5D53CF0B4D16

This should have been answered. Bumping to keep it in view.

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